Out of the box, these are far better presented than any other J Crew Shoe I’ve received. Each shoe was individually wrapped in plastic, held in place with a plastic strap, and covered with an individual shoe tree. On a suede shoe, this goes a long way in keeping the suede from rubbing in shipping. I guess these shoes are regularly bought and returned after people have taken these items, but it’s certainly a better unboxing experience if you’re the first one in there.